Shipping and delivery policy

 

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RizeSurprize Shipping & Delivery: Get Your Surprise, Stat!

At RizeSurprize, we know you can’t wait to see the joy your personalized gift delivers! That’s why we hustle to get your handcrafted surprises from our studio to their doorstep, quickly and safely.

🚀 The Quick Details:

· We Make It Just for You: Each gift is handmade after you order. This takes us 2-3 business days.
· We Ship It Fast: Once it’s ready, we ship it out! Delivery usually takes 3-5 business days across India.
· You Track It: We’ll text and email you a tracking link the second your package ships!
· Free Shipping? Yes! Enjoy FREE Shipping on all orders over ₹799. Otherwise, a small ₹99 fee applies.

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The Full Scoop:

Crafting Your Surprise (Processing Time) Because we personalize everything from mugs to massive hampers,please allow 2-3 business days for us to carefully create your order before it ships. Orders placed on weekends or holidays will begin processing the next business day

Shipping Your Smile (Delivery Time) Once your order is shipped,our delivery partners will get it to most locations in 3-5 business days. Delivery to remote areas may take a little longer (up to 7-8 days). We’ll provide a tracking number so you can follow its journey!

Shipping Costs

· Orders under ₹799: Flat ₹99 shipping fee.
· Orders over ₹799: FREE shipping! 🎉

Important Things to Know

· Please double-check your shipping address! We can’t be responsible for typos.
· Need it faster? Contact us at support@rizesurprize.store before you order, and we’ll see what we can do!
· We carefully pack each box to prevent damage, but if your item arrives broken, please contact us within 24 hours with photos.

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Have a shipping question? We’re all ears! Email us at:support@rizesurprize.store

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